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Shipping & Returns

Shipping Policy

We offer shipping on all orders.  Get FREE shipping on orders of $50 or more.  Get FREE deliver in the Flagstaff area (8600x)  on orders of $15 or more.  

Shipping confirmation will be e-mailed to you within two days of purchase with a tracking number.  

Please email if you have not received a tracking number within 2 days of purchase.  

Return & Exchange Policy

We want you to love everything you purchase from Tangletown Tea.  Your satisfaction is most important to us.  Please contact us with any questions or concerns.  

We accept returns within 30 days of delivery.  If you are returning a non-food item, it must be unused and in the original packaging to be eligible for a refund.  If you receive your item as a gift, we would be happy to give you store credit to use toward a future order.  

Our address for returns is:

Tangletown Tea

14 West Dale Avenue, Unit 1

Flagstaff, AZ 86001

Please include a copy of your packing slip or a message with your order confirmation, name, address, phone number and reason for the return.  

Thank you. 

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