Return & Exchange Policy

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We want you to love everything you purchase from Tangletown Tea. Your satisfaction is most important to us. Please contact us with any questions or concerns.  

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We accept returns within 30 days of delivery. If you are returning a non-food item, it must be unused and in the original packaging to be eligible for a refund. If you receive your item as a gift, we would be happy to give you store credit to use toward a future order.  

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Our address for returns is:

Tangletown Tea

14 West Dale Avenue, Unit 1

Flagstaff, AZ 86001

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Please include a copy of your packing slip or a message with your order confirmation, name, address, phone number and reason for the return.  

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Thank you.